We are very careful that the items are delivered to our customers as soon as possible.

How much are the shipping costs?
We offer free shipping on nuvie official online store for many countries and areas. In some remote areas we may charge additional (flat rate) shipping and handling fees. You will see if your area enjoys free shipping or how much you have to pay for the additional shipping cost if you click BUY NOW before making the payment the system will automatically calculate and display these shipping cost. Tracking information will be provided via email after fulfillment.

How long does it take for a buyer to receive their order?
Delivery time: 3 - 5 working days (Monday - Friday)

For pre-orders, the nuvie protect fall protection vest will be shipped from June 2023.

Can orders be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like your items to be delivered to multiple addresses, please place separate orders.

If your shipment does not arrive, e.g. B. Because it was lost in transit, please contact us as soon as possible so that we can sort the matter out for you.

Important: It is the customer's responsibility to provide us with the correct shipping and billing address. If you find that these are incorrect, please contact us as soon as possible. Once a product has been dispatched, a refund cannot be processed until the product is returned to us.